Shipping Policy
The time frame for order delivery is divided into two parts: Production Time & Shipping Time as shown below.
Production Time
Every item on our site gets hand produced at our Oregon based facility as orders are placed. Once we receive your order, our team at Cutting Edge Creations will produce your purchased item through a multi-step production process.Step 1: Our Designers ensure your personalized text is adjusted perfectly for a superior quality finished product.Step 2: Our skilled employees cut your design from high grade, Made in America steel. Your cut design then gets sanded to a smooth finish. To back up our 5 year craftsmanship guarantee, your designs then get a baked on powder coating to ensure they are both weather and rust resistant for years of indoor/outdoor use.Step 3: Our Shipping team then carefully wraps and boxes your finished designs for safe transit to your desired location.Our normal production time per order is 5-15 business days.
Shipping Time
This refers to the time it takes for your order to be shipped from our Oregon based facility to your delivery address.Domestic Orders:Order Total less than $99
- Method: USPS Priority Mail, UPS & FedEx
- Delivery Time: 2-6 days
- Cost: $8.99
Orders over $99
- Method: USPS Priority Mail, UPS & FedEx
- Delivery Time: 2-6 days
- Cost: FREE
International Orders:
At this time we are only shipping to the United States, Canada and Australia. We hope to expand our international reach and will be rolling out additional market reach in the future.
Please Note:
A tracking number will be emailed to you so that you can follow its progress delivery to your address. You can also see updates when it's in production or shipping in your account on our site. If you do not receive your order within two weeks, please reach out to us from your account so that we can help you!